Reinventing Customer Service – 1.5 Face-to-Face Credits

Sign Up Now – Mar 14

Consumer-driven services in business and the need for efficiency are accelerating changes in the way organizations operate and compete. Many consumers today are taking greater control of their purchasing power and healthcare decisions and are demanding excellence in service. The challenge is how to give them the best service in a meaningful and economic way. Find out how on March 14th at the ACHE-NJ’s Reinventing Customer Service in Healthcare event, featuring Michael Antoniades, founder and chief executive officer, Alfa Healthcare Group, LLC; Barbara Karpinska, vice president, ambulatory care services, Rutgers Health Group at University Hospital; Dr. Kenneth Sable, president, southern market, Hackensack Meridian Health; and Joseph Scott, FACHE, executive vice president, transformation, RWJBarnabas Health.

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