April 29, 2021 | 5:00pm – 6:30pm | 1.5 F2F Credits
Join us for another fantastic virtual event presented by the American College of Healthcare Executives – NJ Chapter.
The communities for which healthcare organizations operate are rapidly diversifying. Not only do they provide care for a diverse community of patients and families, but their workforce is also changing, and at times does not reflect the patient community. This diversity is exhibited in a number of ways, including ethnicity, race, religion, socioeconomic status, language, age, sexual orientation/gender identity, and physical ability.
The business implications and imperatives healthcare organizations face concerning diversity, equity, and inclusion are immense. Diverse communities often require different care needs, improved quality, new or modified operational processes and services, and strategic planning for a varied patient demographic. The continuum of care will need to be considered to best meet the needs of these communities.
It is incumbent on healthcare organizations and their leaders to both understand and embrace the needs of diverse populations. Leader’s abilities to respond to the needs and preferences of a broader customer base will be critical to their financial and operational success.
(Click on each speaker for their bio)
Trina Parks, MHA
ACHE-NJ Qualified Credit / Accreditation Statement:
This program has been developed and is presented locally by ACHE-NJ. The American College of Healthcare Executives has awarded 1.5 ACHE Face-to-Face Education Credits to this program.